JellyFish Software ("we", "us", "our"), operating through the website intelligent-designs.biz, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Information you provide directly:
- Name, email address, phone number and any other details you submit through our contact form
- Project requirements and specifications you share during consultations
- Payment and billing information when you engage our services
- Any correspondence you send to us via email or other channels
Information collected automatically:
- IP address, browser type and version, operating system
- Pages visited, time spent on pages, referring URLs
- Device type and screen resolution
- Cookies and similar tracking technologies (see Section 6)
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotes
- Deliver web design and development services you have engaged us for
- Communicate with you about your project, including updates and deliverables
- Process payments and manage accounts
- Improve our website, services and user experience
- Comply with legal obligations
We will never sell, rent or trade your personal information to third parties for marketing purposes.
3. Data Storage and Security
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction. These measures include:
- SSL/TLS encryption for all data transmitted through our website
- Secure storage of client project files with restricted access
- Regular software updates and security patches
- Access controls limiting who within our organisation can view your data
While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you promptly in the event of a data breach.
4. Data Sharing and Disclosure
We may share your information only in the following circumstances:
- Service providers: Trusted third-party services that help us operate our business (e.g., hosting providers, payment processors, email services). These parties are contractually obligated to protect your data.
- Legal requirements: When required by law, regulation, legal process or governmental request.
- Business transfers: In connection with a merger, acquisition or sale of assets, your data may be transferred as part of that transaction.
5. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
6. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site.
Types of cookies we may use:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand visitor behaviour and improve our site
- Preference cookies: Remember your settings and preferences
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data (subject to legal obligations)
- Restriction: Request that we limit the processing of your data
- Portability: Request transfer of your data to another service
- Objection: Object to the processing of your data for certain purposes
To exercise any of these rights, please contact us using the details below.
8. Children's Privacy
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.
9. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When data is no longer needed, we will securely delete or anonymise it.
- Contact form submissions: Retained for up to 24 months
- Client project data: Retained for 5 years after project completion
- Financial records: Retained as required by applicable tax and accounting laws
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights or have concerns about how your information is handled, please contact us:
JellyFish Software
Website: www.intelligent-designs.biz
Email: [email protected]
Phone: +1 (555) 123-4567